How to help people (in the best way possible)

Awhile ago, I was reading an article in The New York Times* that made me think about the way people react to the problems presented to them. This is specifically referring to when a person is venting their frustrations to you and you find yourself either doing one of two things. Finding solutions or giving comfort.

For some, finding a solution is much more of an appropriate response to someone venting whereas others tend to extend comfort by offering to listen. You may have already figured out which kind you are. While it is great to offer solutions or comfort, it is important to always ask the person who is presenting the problem what they want in that moment.

To some people, they don’t want to hear solutions, they want to feel comforted and heard. While others try to find solutions to fix the problems they struggle with. By asking people if they want advice or comfort, you will be able to help them better in that moment.

What about if you are the one with the problem?

If you are the one conferring with others about a problem you are having and instead of being given what you need in that moment you are getting something else, consider simply telling the person what you need. Hey, I have a problem with ___ can you give me some advice? Or, ___ happened today, I don’t need advice but I just want to talk about it. Do not be afraid of communicating your needs!

Similarly, sometimes it’s hard for some people to give you what you want in that moment. Figuring out how to identify which role a person is able to fill when you need solutions or a hug can also allow your relationships to flow more naturally.

Communicating what you need and what you are being asked for, will help you navigate those tough conversations. Remember, the main goal is to walk away feeling like something was achieved to soothe those worries so that you will feel lighter than you did before.

*Link to The New York Times article https://www.nytimes.com/2023/04/07/well/emotions-support-relationships.html

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